Terms of Service

Website Terms of Service - AJTheFlow

Effective Date: 28/04/25

1. Introduction

  • Welcome to AJTheFlow (www.ajtheflow.com or referred to herein as the "Website"). This Website is owned and operated by Happytochase Ltd, a limited company registered in England and Wales (Company Number: 15933965) with its registered office at 124 City Road, London, England, EC1V 2NX ("Company", "We", "Us", "Our"). Happytochase Ltd trades as AJTheFlow.
  • These Terms of Service ("Terms") govern your ("User", "You", "Your") access to and use of the Website and its content.
  • By accessing or using this Website, you agree to be bound by these Terms and our Privacy Policy and Cookie Policy, which are incorporated herein by reference. If you do not agree with any part of these Terms, you must cease using the Website immediately.
  • These Terms apply to website visitors. Separate contractual agreements containing specific terms and conditions will govern the provision of virtual assistance services ("Services") to clients.

2. Services Offered

  • The Website showcases virtual assistance services offered by AJTheFlow to businesses.
  • The primary purpose of the Website is informational, allowing potential clients to understand our offerings and contact us.
  • The engagement for specific Services, including scope, deliverables, fees, and payment terms, will be detailed in a separate, legally binding contract agreed upon between the Client and Happytochase Ltd.

3. Website Access and Use

  • We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website strictly for its intended purpose: viewing information about our Services and contacting us.
  • No user accounts are required or available on this Website. Users cannot post or upload content.

4. Acceptable Use Policy

  • You agree not to use the Website for any purpose that is unlawful or prohibited by these Terms.
  • You agree not to:
    • Attempt to gain unauthorized access to the Website, its servers, or any associated systems or networks (e.g., hacking).
    • Use any automated system, including "robots," "spiders," or "offline readers," to access the Website in a manner that sends more request messages to the servers than a human can reasonably produce in the same period using a conventional web browser.   
    • Copy, reproduce, distribute, modify, create derivative works of, publicly display, or republish any content or material from this Website without our express prior written permission.
    • Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Website.
    • Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.   
    • Use the contact forms or information provided on the website for spamming or unsolicited marketing purposes.
  • When contacting us via the Website, you agree to provide accurate and complete information.

5. Intellectual Property Rights

  • The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by Happytochase Ltd, its licensors, or other providers of such material and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.   
  • The name "AJTheFlow", the company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Happytochase Ltd or its affiliates or licensors. You must not use such marks without the prior written permission of the Company.
  • Where third-party content (e.g., stock images licensed for commercial use) is used, it is done so under license, and rights remain with the original owners.
  • No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company.   

6. Service Engagement and Payments

  • These Terms govern website use only. The specific terms relating to the provision and payment of virtual assistance Services will be detailed in a separate client agreement.
  • As outlined in individual client agreements, payments may be processed via third-party processors or bank-to-bank transfers. Payment terms (e.g., one-time fees, recurring payments for ongoing retainers) will be specified in the client agreement.

7. Data Protection and Privacy

  • Your privacy is important to us. Any personal data you provide through the Website (such as name, email address, contact number, and message details submitted via contact forms) will be collected and processed in accordance with our Privacy Policy and applicable UK data protection laws (including the UK GDPR).
  • You will be required to provide explicit consent (e.g., by ticking an opt-in box) before submitting personal data for the purpose of being contacted by us.
  • Please review our Privacy Policy and Cookie Policy to understand our practices regarding your personal data and how we use cookies.

8. Disclaimers

  • Accuracy of Information: The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.   
  • Website Availability: We strive to keep the Website accessible but do not guarantee that it will operate uninterrupted or error-free. Access may be temporarily suspended without notice for maintenance, repairs, system failure, or reasons beyond our control. We will not be liable if, for any reason, all or any part of the Website is unavailable at any time or for any period.   
  • Third-Party Links: The Website may contain links to other sites and resources provided by third parties. These links are provided for your convenience only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.   

9. Limitation of Liability

  • To the fullest extent permitted by UK law, Happytochase Ltd, its directors, employees, or agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Website; (ii) any conduct or content of any third party on the Website; (iii) any content obtained from the Website; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.   
  • This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable UK law.   
  • Liability relating specifically to the provision of virtual assistance Services will be governed by the terms of the separate client agreement.

10. Termination or Suspension of Access

  • We reserve the right, in our sole discretion, to terminate or suspend your access to all or part of the Website without notice if we believe you have violated these Terms or engaged in conduct that we deem harmful to the Company, other users, or third parties, or is otherwise inappropriate. This may include blocking access from specific IP addresses.   

11. Changes to the Terms of Service

  • We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on the Website. We will update the "Effective Date" at the top of these Terms.   
  • While changes will be posted on the Website, we may also endeavour to notify active clients or contacts for whom we hold an email address of significant changes via email.
  • Your continued use of the Website after any such changes constitutes your acceptance of the new Terms. You are expected to check this page periodically so you are aware of any changes, as they are binding on you.

12. Governing Law and Dispute Resolution

  • These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.   
  • In the event of any dispute arising out of or relating to these Terms, the parties shall first attempt to resolve the dispute through friendly negotiation.   
  • If the dispute cannot be resolved through negotiation within a reasonable timeframe (e.g., 30 days), the parties agree to attempt mediation or arbitration before resorting to litigation.
  • Subject to the preceding clauses on negotiation and arbitration, the parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms or their subject matter or formation.   

13. Severability

  • If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.   

14. Entire Agreement

  • These Terms, together with our Privacy Policy and Cookie Policy (and any separate client agreement, where applicable to Services), constitute the sole and entire agreement between you and Happytochase Ltd regarding the use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.   

15. Contact Information

  • If you have any questions about these Terms of Service, please contact us at:
    • Email: hello@ajtheflow.com
    • Company: Happytochase Ltd
    • Registered Address: 124 City Road, London, England, EC1V 2NX

©Copyright Happytochase Ltd 2025. All rights reserved.  

Happytchase Ltd trading as AJTheFlow
 

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